Matrix
Please use this area to let us know what you like, dislike, or would change about the product and/or services in order to better meet your needs in the way you do business. If we ask for more information, please respond in order to ensure your ideas have a better chance of being made a reality!
234 results found
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Add recurring events in Activities.
If we do the same activity each day, week or month on the same day and at the same time, we should be able to check a box, calendar or field to make it a recurring activity that appears in our Activity list. Therefore, we wouldn't have to enter the same activity over and over again. This idea is taken from Outlook calendar where you can schedule recurring events.
50 votes -
AE's and Managers need the ablity to export the chart associated with the report.
Currently when you export the report you only get the report data not the chart.
37 votesThis is currently being evaluated to see if it is even possible. It’s not looking positive, but we will flow communication through here whether good or bad.
Thank you!
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Add a "last updated" date to pending report
I used to be able to see the date that each AE updated their pending. I pull the report weekly and if an AE has not updated for that week, it throws off my number. I need to be able to see that date that each AE last updated their pending business.
25 votesLooking to prioritize this for a future date. Moving ahead a step. Stay tuned!
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Options for Account List
In doing clean-up of the database, it would make it easier to see all of the duplicated accounts (like in the old Matrix we could pull in accounts listed 2+times) to easily reassign them if needed as well as merge duplicates myself without calling Matrix
23 votes -
printing
I wish I was able to print out my upcoming deals, revenue, contacts, and activities for an account into an excel or pdf format.
20 votes -
Allow contacts to be associated with multiple accounts
Customer's can be associated with multiple accounts. Today in the system you can only associate a contact with one account. Allow the ability to associate contact will multiple accounts to prevent contacts from being added multiple times.
13 votes -
Historical billing should stay on original account owner during reassignment
historical billing should stay on original account owner during reassignment and the new owner should only get a view of that revenue from the Account / Agency Profile pages.
10 votes -
Add the ability to MERGE duplicate contacts.
I added a contact that I had added previously -- instead of merely deleting, a better option would be to merge in case information is attached to one and not the other.
10 votes -
Share List Builder Lists
Be able to share a list that an AE or another Manager created in List Builder to other users. My AE's are creating lists in List Builder and I'm not able to see them as a Manager or run a report by these lists.
9 votes -
Account Prospects
It should not be allowed that an AE can add as a prospect an account that is already associated with another AE as a billing account in a market that I can sell.
9 votesMoving this up in priority for visibility as a candidate for future development.
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Freeze Row Headers for Top Down Forecast Page
On the Top Down Forecast page it would be great to have a way to freeze/lock the row headers on the left side of the page. This would help to still see what rows you are editing when scrolling to the far right of the page.
8 votes -
Display activity notes on account profile better
it would be really helpful to be able to read all of the activity notes quickly, When calling a client back it takes time to have to open each note separately.
8 votesPassing this along to our team as we’re doing to be improving the Account Profile experience in the future so I want this to be a candidate for that.
Thank you!
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As of Date Reporting
I would like to run reports on any historical date. For example in June, I may want to run a revenue report from January 1st to May 1st. I would also like additional options when utilzing the YTD functionality within the Pacing Report
7 votes -
Add the last activity dates to My List
It would be helpful to add the Last Activity Date Colmun to the My List view. It is currently on the Master List but not the My List account view.
6 votes -
The AE can request that an Account(s) to be reassigned from them
It would be helpful if there was a way for an AE to submit an Account to be removed off of their Account List.
6 votes -
Ability to mass delete prospects and leads
When trying to clean up my account list, I would like to be able to select multiple items and delete them all at once.
6 votes -
Folders inside account lockers
Hello Matrix Team,
I am suggesting two things:
1. To be able to copy a whole folder from our computers into Matrix. For example, I have a folder in my laptop documents for Blue Cross Blue Shield 1st quarter. All the avail requests, submissions, copies of orders, makegoods etc go into this folder. Rather than have to copy this 20-30 documents per quarter one by one into Matrix it would be nice to just be able to put the entire folder into matrix.
Second-we need the capability to organize account documents in the locker into folders, typically with regional accounts,…6 votes -
Have a report that will breakout the weighted forecasts under what percentages they are applied to the forecast
I would like to see what forecasts are under each percentage that is applied to them. So, I can see all of the accounts and the pending amounts that are at 50%, 75%, etc.
6 votes -
Make it possible to select multiple activities at once to "complete."
Make it possible to select multiple activities at once so that if you get behind on "completing" them, there is a time efficient solution. Currently, I have added activities for months that I haven't "completed" because it takes the system over 5 seconds per activity and I'd be sitting here for well over an hour just to do that alone. It'd be helpful to have the option to select multiples at once
5 votes -
Include Weighted Forecast Option in the Forecast Change Report
Add Weighted Forecast Option in the Forecast Change Report
5 votesLooking to address this in the future. Moving ahead a bit. Stay tuned!
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