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Matrix

Please use this area to let us know what you like, dislike, or would change about the product and/or services in order to better meet your needs in the way you do business. If we ask for more information, please respond in order to ensure your ideas have a better chance of being made a reality!

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39 results found

  1. Pin Accounts to the Home Page

    When setting up, prospecting, and pitching and account I need to go into their account page several times a week. It would be great if we could pin these accounts to the Home Page to make it quicker and easier to open Matrix and get right to the account to make updates.

    At the moment there are 9 cards on the Home Page that you can define. I really only use two of the cards. This would be an excellent place to add these accounts by defining the card to display the account. Then, when I am through the sales…

    1 vote

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  2. Pin Account Notes

    It would be great if in every billing account profile there is a place to put Traffic Contact information, and Makegood policies.. I know we could put as a note, but then it gets pushed down as you do other things.. so if there's a way to add this as a card to slide that is housed in the main information about the client, that would be ideal

    1 vote

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    2 comments  ·  Accounts  ·  Admin →
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  3. Adding an Additional Column to Reflect Last Billed VS Last Updated

    This is from Stephen Naylor

    Looing at the screenshot below, this prospect is showing 8/2023 under the ‘last billed’ column. They’ve never billed. Can you help me understand why they, and many others, would show under last billed?

    Hi Stephen

    It is showing you the last month when the account was updated by either submitting an activity , a deal or a contact

    If the account reports revenue, then the type changes to Billing – otherwise will only update based on data entry
    Hope this helps
    Thanks
    Gaby

    Thanks. Does it make sense then to update the column header to…

    1 vote

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  4. Be able to filter by "does NOT equal" or able to filter on column headers

    Filters on column headers to weed out the overwhelming amount of accounts.

    1 vote

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  5. Category column - Accounts List

    tneeder@tegna.com - From TEGNA user Tiffany Needer

    I have a great suggestion! I exported my list into excel alphabetically. I would like to sort it by "product category". That would be super helpful when I am looking for all of my tourism clients or home improvement clients, etc. Can you add that as a column?

    2 votes

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    1 comment  ·  Accounts  ·  Admin →
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  6. Drip email campaigns to clients

    It would be great if we had campaigns to choose from for clients to be set on automatic to stay in touch throughout each process. 1. prospecting would have great information regarding marketing and why using our digital or TV medium would be good for them. 2. Current Clients: stay in touch, reinforce their decision to use us. All of this would be automated email once a month or twice, depending on the different campaigns you can create. Maybe even category specific

    1 vote

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  7. Rejecting Lead Accounts

    blandon@wabi.tv requested that Lead Accounts be deleted easily when rejecting Accounts

    1 vote

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  8. AR Data should include current

    an AE may not be actively collection the current aging amount ...but the data should be available - in the event a client asks total due - the AE would have that data in MATRIX ...rather than having to go to the traffic software for the current piece.

    1 vote

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  9. Deleting Contacts on the Account Page

    Instead of going out of the actual account page to contacts in order to delete a contact, please make it so we can delete a contact right on the actual account it needs to be deleted from.

    3 votes

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  10. Historical billing should stay on original account owner during reassignment

    historical billing should stay on original account owner during reassignment and the new owner should only get a view of that revenue from the Account / Agency Profile pages.

    10 votes

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    5 comments  ·  Accounts  ·  Admin →
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  11. Display All Salespeople on My Team on Salesperson Filter on Account List

    Stephanie Lundberg (Nexstar MGR) reached out and mentioned that it would be a great for AE's to be able to filter the Master Account List. Only managers are able to filter the Master List, and it would be great if AEs can do this even if just for the Placeholder Sellers.

    In the past, I have also heard from other AE's who would only like to see the accounts assigned to specific placeholders so they know which accounts are available to claim more easily. Currently, they need to sort the list by seller to see these accounts grouped.

    4 votes

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  12. when researching a new prospect, consider including credit information such as from https://www.bccacredit.com/

    Optional, ran into the BCCA this morning, thought this would be an interesting data source

    1 vote

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  13. The AE can request that an Account(s) to be reassigned from them

    It would be helpful if there was a way for an AE to submit an Account to be removed off of their Account List.

    6 votes

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  14. Click on an account in the account list it should open in a new tab

    Hello - When clicking on the Account Link on the Account List, the Account Profile could open in a new tab. Thanks!

    2 votes

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  15. Have the option to split an account Revenue and Budget between two AEs

    It would be great if there was a way to reassign an account so only some of the budget and revenue would be reassigned to a new AE. This would help split the account if the original AE is still with the station, and help to see more accurately the Budget and Revenue each of the AEs are actually responsible for.

    1 vote

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  16. Filtering Reports or Account List by Shared Accounts

    It would be great to be able to filter a report or the account list for shared accounts to see all the shared accounts and the salespeople working them.

    1 vote

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  17. Account list - see the account group details

    See the Group names and the accounts underneath this group name

    1 vote

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  18. Account List Filters should be sticky

    Although one of the other SAs has "Leads" checked under Type in Accounts filters, I do not and I have to change it every time I go in, which is rather annoying.

    2 votes

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    We are planning to handle this as part of a large Account and Agency undertaking this winter!

    I will update this request as more information comes to light. We’re very excited to take on a bunch of these little changes like that as we know that it makes a big impact on all of you.

    Thanks for the feedback, and please stay tuned!

  19. show contact information on the account list

    It would be GREAT to see any contact information/phone number/address for any open account...especially as we move accounts with no activity to open all the time. If another AE has done the work to find the contact, then it would be awesome for everyone to be able to see it.

    3 votes

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  20. Allow the end user to change the type of an account.

    If the account hasn't billed since 2010, I don't really want to classify the account as a billing account. Rather it needs to be worked as a prospect.
    This will allow the managers to get an accurate count of billing accounts vs. claimed accounts on the AE's account list.

    5 votes

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