Matrix

Please use this area to let us know what you like, dislike, or would change about the product and/or services in order to better meet your needs in the way you do business. If we ask for more information, please respond in order to ensure your ideas have a better chance of being made a reality!

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  1. Accounts and Account Management

    After making changes to accounts, the system automatically brings you back to page 1 regardless of what page the change was made. Can it be fixed so that when you go back after the change, you are brought back to where you were??

    1 vote

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  2. Drip email campaigns to clients

    It would be great if we had campaigns to choose from for clients to be set on automatic to stay in touch throughout each process. 1. prospecting would have great information regarding marketing and why using our digital or TV medium would be good for them. 2. Current Clients: stay in touch, reinforce their decision to use us. All of this would be automated email once a month or twice, depending on the different campaigns you can create. Maybe even category specific

    1 vote

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  3. Rejecting Lead Accounts

    blandon@wabi.tv requested that Lead Accounts be deleted easily when rejecting Accounts

    1 vote

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  4. AR Data should include current

    an AE may not be actively collection the current aging amount ...but the data should be available - in the event a client asks total due - the AE would have that data in MATRIX ...rather than having to go to the traffic software for the current piece.

    1 vote

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  5. Deleting Contacts on the Account Page

    Instead of going out of the actual account page to contacts in order to delete a contact, please make it so we can delete a contact right on the actual account it needs to be deleted from.

    3 votes

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  6. when researching a new prospect, consider including credit information such as from https://www.bccacredit.com/

    Optional, ran into the BCCA this morning, thought this would be an interesting data source

    1 vote

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  7. Display All Salespeople on My Team on Salesperson Filter on Account List

    Stephanie Lundberg (Nexstar MGR) reached out and mentioned that it would be a great for AE's to be able to filter the Master Account List. Only managers are able to filter the Master List, and it would be great if AEs can do this even if just for the Placeholder Sellers.

    In the past, I have also heard from other AE's who would only like to see the accounts assigned to specific placeholders so they know which accounts are available to claim more easily. Currently, they need to sort the list by seller to see these accounts grouped.

    4 votes

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    gathering requirements  ·  1 comment  ·  Accounts  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Have the option to split an account Revenue and Budget between two AEs

    It would be great if there was a way to reassign an account so only some of the budget and revenue would be reassigned to a new AE. This would help split the account if the original AE is still with the station, and help to see more accurately the Budget and Revenue each of the AEs are actually responsible for.

    1 vote

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  9. Click on an account in the account list it should open in a new tab

    Hello - When clicking on the Account Link on the Account List, the Account Profile could open in a new tab. Thanks!

    2 votes

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  10. Add additional outlets to a Billing Account

    Add additional outlets to a Billing Account.

    1 vote

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    I wanted to provide an update that we have rolled this out to all but a handful of our corporate customers now and are still getting groups lined up to make the switch to what we call "Multi-Stage Account Management"  


    Users are able to continue prospecting on their businesses after they initially start billing in a way that doesn't allow other salespeople to scoop up business or force the actual salesperson to put in fake information just to duplicate the account. 

  11. Historical billing should stay on original account owner during reassignment

    historical billing should stay on original account owner during reassignment

    10 votes

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  12. Filtering Reports or Account List by Shared Accounts

    It would be great to be able to filter a report or the account list for shared accounts to see all the shared accounts and the salespeople working them.

    1 vote

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  13. The AE can request that an Account(s) to be reassigned from them

    It would be helpful if there was a way for an AE to submit an Account to be removed off of their Account List.

    6 votes

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  14. Filter by Category in the Master List

    When I export the Master List it does not keep the category information. It would be helpful to separate out certain items such as Categories from the Master List.

    1 vote

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  15. Account list - see the account group details

    See the Group names and the accounts underneath this group name

    1 vote

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  16. Add Facebook as an Integration

    Can we please have Facebook as an Integration? Most of our clients utilize Facebook, not Twitter or LinkedIn.

    1 vote

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  17. Customize what information is required in order to submit a Lead for approval

    We struggled with this on Efficio…we would like to make them include minimally an address and phone# or email and phone# but there is nothing on this account.

    1 vote

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  18. Account List Filters should be sticky

    Although one of the other SAs has "Leads" checked under Type in Accounts filters, I do not and I have to change it every time I go in, which is rather annoying.

    1 vote

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    We are planning to handle this as part of a large Account and Agency undertaking this winter!

    I will update this request as more information comes to light. We’re very excited to take on a bunch of these little changes like that as we know that it makes a big impact on all of you.

    Thanks for the feedback, and please stay tuned!

  19. Salespeople want to be able to rename their accounts

    If a sales rep can 'enter' new biz account name, then they should be able to change that name if it is not owned by any other salespeople.

    1 vote

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  20. Notes transfer across to all accounts

    As a manager it would be helpful if there was a a way to add notes to an account that has multiple AE's and have those notes transfer across to all? We have a split sales team here and that would be a huge help for me to create a note that transfers across to all AE's accounts.

    1 vote

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