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Please use this area to let us know what you like, dislike, or would change about the product and/or services in order to better meet your needs in the way you do business. If we ask for more information, please respond in order to ensure your ideas have a better chance of being made a reality!

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239 results found

  1. Notes (activity) that mgmt has access to.

    Are you able to add accessibility to mgmt to our notes for advertisers? Currently, we are the only ones who have access. This would save us time and also be able to add notes that we all can view. The "add an activity" doesn't always make sense and time consuming.

    1 vote

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  2. Adding an Additional Column to Reflect Last Billed VS Last Updated

    This is from Stephen Naylor

    Looing at the screenshot below, this prospect is showing 8/2023 under the ‘last billed’ column. They’ve never billed. Can you help me understand why they, and many others, would show under last billed?

    Hi Stephen

    It is showing you the last month when the account was updated by either submitting an activity , a deal or a contact

    If the account reports revenue, then the type changes to Billing – otherwise will only update based on data entry
    Hope this helps
    Thanks
    Gaby

    Thanks. Does it make sense then to update the column header to…

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  3. Dear Matrix, I have been using your product and have found it very helpful overall. I wanted to provide a suggestion that I believe could fu

    Dear Matrix,
    I have been using your product and have found it very helpful overall. I wanted to provide a suggestion that I believe could further improve the user experience.
    Currently, users can only select one activity at a time to move from 'Incomplete' to 'Complete.' Implementing a bulk selection option would allow users to complete multiple activities simultaneously. This added convenience would streamline workflows and enhance productivity.
    Please consider adding a multi-select checkbox or other bulk action tool to enable completing multiple tasks at once. I believe this small improvement could make a big difference in the day-to-day use…

    1 vote

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    0 comments  ·  Activities  ·  Admin →
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  4. Cursor moves to pop up box when merging accounts

    Would be nice if the cursor automatically moved to the pop up box query when merging accounts.

    1 vote

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    0 comments  ·  Maintenance  ·  Admin →
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  5. Be able to filter by "does NOT equal" or able to filter on column headers

    Filters on column headers to weed out the overwhelming amount of accounts.

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  6. Deal Status Report:

    I love this new report in Matrix. I was wondering if revenue type could be added to the Hierarchy so we can see revenue broken out by bucket. To get this i have run multiple reports. seeing it all broken out help the digital team identify opportunity

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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  7. Add Useful Keyboard shortcuts to Monarch

    User wants to have keyboard shortcuts that allow for easy application of toggling sliders suggested control plus s to move slider from activity list to calendar view on the activities tab

    1 vote

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    1 comment  ·  General UI  ·  Admin →
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  8. Pin Account Notes

    It would be great if in every billing account profile there is a place to put Traffic Contact information, and Makegood policies.. I know we could put as a note, but then it gets pushed down as you do other things.. so if there's a way to add this as a card to slide that is housed in the main information about the client, that would be ideal

    1 vote

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    2 comments  ·  Accounts  ·  Admin →
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  9. tagging managers

    it would be very helpful if we could tag a manager in a note and the system alerted them that they have been tagged like in Zendesk Sell.

    1 vote

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    0 comments  ·  General UI  ·  Admin →
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  10. Reporting - Linked to ListBuilder

    freddi.solano@tegna.com - Would like to still be able to filter when linked to Listbuilder witin a report

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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  11. Budget locked for all

    On behal of Becki Noel (Gray):

    User wants Budget locked for all, including Managers.

    http://monarchhelp.matrixformedia.com/a/tickets/255048

    1 vote

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    0 comments  ·  Budgets  ·  Admin →
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  12. Client Name Listed in Mobile Activities

    I would like to have the activities in matrix mobile listed by client name first! When in the field traveling it's easier to plan route based on client location. The subject is ok to list, but useless without who project or plan is for.

    1 vote

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    0 comments  ·  Activities  ·  Admin →
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  13. Budget AutoFill Round Up or Down

    mhettinger@hearst.com Mike from Hearst Omaha, would like the budgets to rounded up or down after the auto fill is ran

    1 vote

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    0 comments  ·  Budgets  ·  Admin →
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  14. You should have a feature which updates the new year with all the prior year's deals.

    I am going to put in all my deals for 2022 for all my active accounts. This way my manager and I will have a better grasp on what is coming in, what can be expected and better insight into pending. This means I am going to take each month of 2021 and type it into 2022. I know you have a feature that copies the same amount into each month. But many of my accounts, especially the large hospitals, auto dealers, state government, -- have different amounts in each month. I have to spend a lot of time to…

    1 vote

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    0 comments  ·  Deals  ·  Admin →
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  15. Enable Manager level emails to register as an Activity on ALL accounts regardless of the Owner of Account.

    As a Manager, I use List Builder to send emails to Open and House accounts. Because the account is not in my name, it doesn't register therefore, not tracked.

    1 vote

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    0 comments  ·  Activities  ·  Admin →
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  16. Links Inside Accounts: User Friendliness

    Have the account name be clickable when in a screen inside the account. *Example, on the page after adding an activity, I have to use my back arrow to go back to the main account page, or search for the account all over again.
    *It would be beneficial to have the accounts’ info tabs as links available at all times when inside the account.
    Suggestion: Contacts + Add contact, Activities + Add Activity, Deal + Add Deal, etc. As you do on the main page.
    *On the main page, where is lists…summary, activities, contacts, deals. It would be beneficial to…

    1 vote

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    0 comments  ·  General UI  ·  Admin →
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  17. Edit Notes

    There is a new section of activity called notes. I want to be able to add the date without typing it each time and I want to go back and edit the note if I need to update it. Without this option, I will go back to making everything an activity.

    Also, if you copy and paste notes from a meeting and its spaced out or bulleted, it all smashes together in a paragraph so its hard to read your notes.

    1 vote

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    0 comments  ·  Activities  ·  Admin →
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  18. Alternate addresses

    Since we have been working remotely we have accumulated clients/agency home addresses. It would be nice if there was a section for alternate addresses. We often like to send flowers, gifts or cards to the client at home.

    1 vote

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    0 comments  ·  Contacts  ·  Admin →
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  19. Rejecting Lead Accounts

    blandon@wabi.tv requested that Lead Accounts be deleted easily when rejecting Accounts

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  20. Add Manager Activity feed into Espresso Show

    As managers, we often call on our own list of accounts or set individual meetings with AEs accounts. Is it possible to add a Manager's activity feed tied to accounts to their daily espresso shot?

    1 vote

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    0 comments  ·  Activities  ·  Admin →
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