Matrix
Please use this area to let us know what you like, dislike, or would change about the product and/or services in order to better meet your needs in the way you do business. If we ask for more information, please respond in order to ensure your ideas have a better chance of being made a reality!
237 results found
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I want to add multiple accounts to a single activity
For a meeting with an Agency in which there are multiple people and multiple accounts, can there be a way to indicate which accounts are represented in one meeting?
1 vote -
Budget by Group
I would like to enter the budget $ by group ( etc. revenue group). This feature used to be available in MatrixPlus. However, it isn't available anymore in Matrix. Our station enter the budget by revenue group such as "Digital Interactive". We don't split the revenue type into "“DI-Revenue Agency” and “DI-Revenue Direct”. Without having "Budget by Group" available, it is very difficult for our station to enter the budget.
2 votes -
Edit accounts from account list
You should be able to edit accounts from the account list just like you can do with contacts.
1 vote -
add columns to forecast change report
You have a Forecast $/% Difference columns. Add in the differences for Booked and Pending individually as well so that it's not all summed up into one Forecast column.
1 vote -
1 vote
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matrix locker
I want to be able to drag files on top of the Matrix locker window to have them upload. eg. in the Deal management, click on the Matrix locker tab, drag my file into the Matrix locker space, it uploads.
1 vote -
Change the TY Pacing As Of Date
In our business we need to view weekly pacing differences. Currently, this is not possible because you are unable to modify the TY As Of date, only the Change Since date...and I cannot understand why this is?
There really is no value in showing a cumulative $ amount based on the Change Since date to the most current TY As Of date vs. controlling the two dates - this adds more value, and makes it much easier to work with.
I know there are others that have asked about this, and adoption only comes when there is value given.
2 votes -
Espresso Shot include weekly total activities
Would it be possible to add the weekly total number of activities entered into an AE’s Daily Espresso Shot? It might be a good way to give AEs a look at how they are doing on activities. Particularly if there are KPIs against activity levels.
1 vote -
Add a new Security Group
Create a new Security Group that is able to perform the following:
1. Bulk Edit access for category clean up
2. Bulk edit access for revenue types clean ups
3. Advertiser unmerging access
4. Agency maintenance access
4.1. Agency re-name
4.2. Agency merging
4.3. Agency unmerging
5. Brand maintenance
5.1. visibility to list of brands
5.2. Merging the brands
6. Security Permissions1 vote -
Unassigned Accounts- View information
It would be helpful if the AE had access to view the Revenue History in accounts Unassigned on the Account List. This would make it more useful to them to determine if an unassigned account was worth calling on.
5 votesWe’re working on a new feature that will enhance the way “shared accounts” work but one of the end results will allow all salespeople to see this kind of information on accounts like this that they do not own.
Stay tuned. We’re hoping to get this out this year and are currently in the design phase of the feature.
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Primary Contacts
I wish we would be able to designate a "primary" contact When you work with a business or agency, you can have multiple contacts. But it would be nice to designate the primary contact. This would benefit not only a sales rep, but a sales manager who may want to send an email, letter, etc to the primary contact.
1 vote -
80/20 Report
In the old Matrix, one could easily tag/flag accounts with a particular Priority when running the Ranking report. In the new Matrix this ability does not exist, and I spend an exorbitant amount of time on a weekly basis combing through each AE's list of Accounts to see what accounts need their Account Priority changed.
I know this is not the first time you have heard of this request, and having the ability to quickly assign an Account Priority while on the Ranking report, provides incredible value to your software.
Please contact me directly if you would like to discuss…
1 voteWe’re looking to do one better…
We want to automatically prioritize Accounts based upon criteria (at least for those that are billing accounts).
That way you’re not spending a huge amount of time flagging each account yourself. If you tell us that a Key account brings in > $20,000 a year then we’ll tag them all for you that way.
When we get closer to actually working on this, I’d like to reach out to you for further defining the process. Particularly around prospects, how it might feel if priorities automatically changed over time based upon spending changes, and what cases there might be to override an auto assignment (if any).
Thanks for the feedback!
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1 vote
We are working on a new reporting engine that should allow us to view dollars by month and quarterly amounts. Moving into review in order to make this more visible as a candidate.
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Reassign and Merge on the same page
It would be very efficient if filtering, account reassignment and merging could be done on the same page. Currently we need to filter the account list by an AE, and see if there are any dups. If there some, need to download this list to Excel, print it, and then go to a different page in order to merge....what a waste of time!
Hope this makes sense, and I am sure other customers would love have this functionality as well. Please contact me if you want to discuss this further as the able is a weekly task I do not…
2 votes -
New Business
Can you have the new business as coded in wide orbit enabled in Matrix so we can pull in a revenue report for the AE's?
1 vote -
Allow the end user to change the type of an account.
If the account hasn't billed since 2010, I don't really want to classify the account as a billing account. Rather it needs to be worked as a prospect.
This will allow the managers to get an accurate count of billing accounts vs. claimed accounts on the AE's account list.5 votes -
Alerts - AE Activity Threshold COMPLETED ACTIVITIES COUNT
I have set up several alerts to help me gauge my cold calls. One looks at the AE Activity Threshold for the CURRENT WEEK and the other looks at the AE Activity Threshold for LAST WEEK. My problem is that despite selecting "COMPLETED ACTIVITIES COUNT" the number registering in the alert is actually "COMPLETED AND SCHEDULED ACTIVITIES COUNT" or, in other words "COMPLETED AND INCOMPLETED ACTIVITIES". I only want to look at completed, having both is not a helpful number for either. The nature of cold calls being what they are, when I enter a new lead, I also enter…
1 vote -
AE Activity Threshold in Alert Center
The options for AE Activity Threshold are This week, Last week and This Month. It would be great to have a NEXT WEEK option. This would be for things like meetings, which primarily need to be set the week before. It would be great to have that as a critical warning to remind me that perhaps my cold call isnt working and I need to seek other options to make sure my meetings are up to snuff fo rthe following week. thanks!
2 votes -
Add an alert to prevent double booking activities
When booking a new activity in the activities tab, it gives you a drop down to choose the time. Could there be an alert if you've already scheduled an activity at that time?
1 voteThis is coming as part of Clarity - the Exchange and Gmail email integration. Stay tuned!
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auto calculation of % for forecasting
I wish there was a auto calculation based on last year revenue that you could input that would automatically fill in the dollar amount for forecasting. For example if Last July you wanted to forecast up 10% you could check a box for autocalculation and fill in the % and it would update all months using last year revenue as a guide. instead of manually doing it with your calculator and then typing it in
5 votes
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