Matrix
Please use this area to let us know what you like, dislike, or would change about the product and/or services in order to better meet your needs in the way you do business. If we ask for more information, please respond in order to ensure your ideas have a better chance of being made a reality!
54 results found
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New Reports - Pacing Report
RE: The TY Pace/LY Final $ Diff column, it would be nice if it reflected the -1, -2 etc. like the other LY columns in the report does
1 voteWell that’s silly of us to have no stuck with our naming scheme. Maybe we can get this out in the near future.
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Salespeople want to be able to rename their accounts
If a sales rep can 'enter' new biz account name, then they should be able to change that name if it is not owned by any other salespeople.
1 voteThere’s a technical reason right now why we do not allow the name change, but this is a candidate for future improvement. Moving this up for more visibility to our product development team.
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I want to win or lose specific dollars on a deal
Right now i win or lose a deal. I'd like to win or lose a specific dollar amount for a given month for a given Outlet/Revenue Type. Any cell, for a lack of a better term, could be won or lost if I wanted to.
I can win or lose a deal
I can win or lose a month
I can win or lose a row
I can win or lose a cell1 vote -
add "time" to the daily import date
When I select the import date from the lower left, it tells me the revenue source and the date. I'd like to know the time that the import finished as well, and I understand that does not mean that the file was generated at that time.
1 voteThis may be something that we can address with future API calls instead of importing from exported files provided to us from traffic systems.
To date, we do not receive the time of day that a file was generated, only the day.
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Tag Rules Engine
I tag zero share prospects. If $$$$ are added, or there’s been activity, I’d love to see that tag removed as it no longer fits the workflow that I am trying to achieve.
If I could setup some scenarios and Monarch could auto-tag for me, then I'd love to use those scenarios as filters on my reports.
1 voteTags as filters on alerts sounds useful. Let me move this up for review and see if we can think about it for the future.
Thanks!
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Split Deals
Example - There is a 12 month Deal, need to change this into 4 small Deals Q1, Q2, etc...
1 vote -
Primary Contacts
I wish we would be able to designate a "primary" contact When you work with a business or agency, you can have multiple contacts. But it would be nice to designate the primary contact. This would benefit not only a sales rep, but a sales manager who may want to send an email, letter, etc to the primary contact.
1 vote -
1 vote
We are working on a new reporting engine that should allow us to view dollars by month and quarterly amounts. Moving into review in order to make this more visible as a candidate.
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download activities
When they download for outlook it should download as an appointment, not a meeting. Sometimes I just want to add the task to my calendar.
1 voteWe’re considering enhancing our integration with Office 365. I’m going to move this to being under review so that we can take a deeper look at it.
Thanks for the feedback!
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Date for when deals were last updated should be easier
As a manager, being able to review the date and AE has last updated their pending is a valuable metric. Currently, the only way I can do this is to go by AE/ by account. That is very cumbersome. If it could be BY AE and then WITHOUT drilling in to each acct. a notation of last updated by the acct. it would be so much easier to handle revenue projection (knowing when to drill in and ask questions)
1 voteSounds like you want to know salespeople that have not updated their pending in the last X days which we could achieve as an alert in the system!
I’ll put this under review so that we can dig into it a bit further in the near future.
Thanks for the feedback!
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Share shared reports
Some users no longer with our team created good reports. Although some were shared with me, I would appreciate being able to share them with new users without having to re-create them.
1 voteGood idea. I think I know just the workflow to keep things clean and achieve this through a future enhancement. I’ll post in comments shortly if you’d like to let me know your thoughts.
Thanks!
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create activity from account list
I'd like to have an option in the gear to create an activity for an account. Different from List builder function because it's not multiple accounts and it's not completed. Same from Contact List
1 vote -
Prospecting Pipeline Management
When entering prospects, I'd like to be able to better-manage the process within Matrix for leads/prospects that have no dollar amount attached to them. I would like a way to rank closing-potential and have a 1-100 probability scale along with multiple stages of a pipeline to choose from. The Bird's Eye View and/or a report should be able to show at a glance where each of your new business prospects are in the pipeline. This should be integrated with current and pending activities.
1 vote -
Account Type should be a Hierarchy in reporting
I know my AE's are calling on their billing accounts. I want to be able to see how many activities are against the prospect accounts or how pending shakes out between prospect and billing accounts.
1 vote
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