Matrix
Please use this area to let us know what you like, dislike, or would change about the product and/or services in order to better meet your needs in the way you do business. If we ask for more information, please respond in order to ensure your ideas have a better chance of being made a reality!
562 results found
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Allow phone number fields to accept extensions
If a contact has an extension I can't enter it in the phone number fields. Phone number can only be in the format of 123-456-7899.
I'd like to be able to add extensions like 123-456-7890 x123
7 votesWe have just finished up testing on this feature. Turned out great! You can add phone numbers like (123)456-7890 x123 and Matrix will happily accept them.
Thanks for this great idea!
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Need to list E-Mail as an Activity Type
When I add an activity, the only choices are meeting and phone call. Other could be there, however E-mail is a very common means of interacting with a client.
7 votesEmails are now considered activity types within Matrix. While you are not able to see this right now, you will see this feature in the next update. Thanks for the ideas!
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I need to be able to look at revenue by other things
Examples:
1) NEW BUSINESS
2) DIGITAL
3) TRANSACTIONAL
BY ACCOUNT/MONTH/QUARTER/ANNUAL5 votesRevenue Pods are good to go for tomorrow’s release! You will be able to view year to year details on the pod by Outlet and Revenue Type.
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Make the default sales profile style a grid, or give a preference.
The graph is nice, but I prefer the grid as the primary, go-to format.
3 votesWe just finished up changing the default view of the revenue pods to be a grid instead of the chart. Keep in mind we also gave this entire feature a face lift so we hope you find great value in these changes.
Thanks for the feedback, and we can’t wait for you to check this out in the next release!
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Make Due Date column wider on the AE View Activities screen.
The text gets cut-off in the AE View Activities screen (Due Date column). Make Due Date column wider on the AE View Activities screen. It is currently difficult to understand when the task is due. Even though there is a divsion line betwen future and past due, it's confusing to see "5 Days.." in the column.
2 votesWe just finished testing this feature. It will be available for our update in early November.
Thanks for the feedback!
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Default Activity start/end times to regular business hours
When adding an activity I often add a start/end time. Most business activities take place during business hours between the times of 9 - 5, however, the Add Activity dialog defaults both start/end times to midnight.
Instead, default both the start/end times to noon. This reduces the amount of time a user must scroll to choose a time for the activity.
1 voteYou will see a solution in the next release where the start/end times begin with 8:00am in order to coincide with normal business hours.
Thanks for the request!
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Need to be able to toggle between quarters.
Allow me to choose any quarter future and past.
2 votesWe finished work for toggling between quarters on the Bird’s Eye View. You should be receiving an updated version of Matrix in the near future to check out our changes!
Thanks for your feedback!
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2 votes
We finished work for viewing revenue by quarters on the Bird’s Eye View. You should be receiving an updated version of Matrix in the near future to check out our changes!
Thanks for your feedback!
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allow Salespeople to modify the report period of the Ranking Report.
It would be great if, as a salesperson, I could modify the report period for a Ranking Report. It is currently Sept. 27th, I need to be able to see my Accounts' billing for next month - its too late to do anything about it in the current month.
2 votesWe have just finished testing the new salesperson ranking report, as well as many other new reports for the salespeople. This includes the ability to modify and filter much of the report in order to suit your needs.
You can look forward to this in the next release of Matrix.
Thanks for your patience!
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Need notes area to give additional information on Deals/Activities
An area where one could input notes or additional information about a deal seems necessary. This would answer simple questions a manager may wonder like a share of a buy or additional info about the sale. This would especially come in handy when a deal is lost so that a manager can offer input for future plans.
3 votesWe have just finished testing this feature. You can expect it in an upcoming release as part of a better deal experience early next year. Thank you for your patience!
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Provide LY/TY Revenue on Deal Details
I'm adding in pending for an account that billed in the past, but I have no baseline to refer to on the Deal screen since my LY billing (or TY, for that matter) doesn't appear.
I'm forced to go back to account profile page to see the revenue.
3 votesWe have just finished testing this feature. You can expect it in an upcoming release as part of a better deal experience next year. Thank you for your patience!
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Sales Outlook needs to be able to slide to any month
Perhaps a scroll or drop down that would allow a seller to look at future and past months?
1 voteWe finished work for toggling between timeframes on the Sales Outlook pod. You should be receiving an updated version of Matrix in the near future to check out our changes!
Thanks for your feedback!
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1 vote
This has been fixed and you should be seeing it in a future release soon!
Thanks!
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1 vote
We have just finished testing this feature. You can expect it in an upcoming release as part of a better deal experience early next year. Thank you for your patience!
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Allow sorting of columns in reports.
It's very difficult to find high and low performance. Make the report columns sortable.
1 voteWe finished work for sorting on our Ranking, Forecasting, Revenue Summary, and Pacing reports. Y should be receiving an updated version of Matrix in the near future to check out our changes.
Thanks for your feedback!
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Creating Deals should be a one step process
Currently I have to create the deal and save it. In order to edit the deal, I need to then navigate to the Deal Page. It would be nice if when I created a deal and saved it, that I was automatically navigated to the Deal Page.
3 votesNow when you save a newly created deal, you will load the deal profile automatically. You can expect it in an upcoming release as part of a better deal experience next year. Thank you for your patience!
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1 vote
Coming to a release near you, we have just completed the ability to sort on Teams on the User List for Admins. Thanks for the suggestion!!!
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Sort the Upcoming Pending Deals pod by Est Close Date
It's currently sorted by the pending dollars, but considering the pod is for "Upcoming" pending, it makes sense to do have the sort by Est Close Date.
1 voteDevelopment work completed on this enhancement. The Upcoming Pending Deals pod now default sorts on Est Close field.
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Provide a forecast accuracy/change report
As a manager, I would like to see the original amount my salespeople forecasted for and how that changes over time in comparison to the amount that actually booked.
6 votesWe have just finished testing the Forecast Change report. It will be available for an early summer release. Big thanks to everyone who provided feedback and voted this one up.
If you’d like to take a look at how it shaped up, feel free to let us know.
Thanks!
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The ability to "request" account ownership
Account Executives would be able to request ownership of an unclaimed account. Would make the process much easier on both account executives and managers who would have to manually move the accounts around.
0 votesSalespeople have this functionality today via the Prospecting link on the left. Search for specific accounts, accounts without recent billing in a specific category of business, accounts that are potentially churning. Once you find the account you're looking for you can request it be reassigned to you and the manager that oversees that outlet's decisions will be alerted to your request where they can approve or deny from the same Prospecting page.
Let us know how it works for you!
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