view email from activity window
If an activity is an email via Matrix activity I'd like to be able to access the email from the activity window. Case: I'm in Matrix locker and see that a document is associated with an activity. I click on the activity to see the details but because it's a Matrix Activity activity I can't see the info. I have to go to the account or contact page or activity list fine the activity and click on the envelop to see the email detail. Not as fast or efficient as it should be.
Eileen Fredette
shared this idea
The Activity Profile now shows you the email content as well as any attachments from the email that created the activity.
Note that if you manually create an email activity (not sent from Outlook for example) your experience will be different as their is no body of the email since an actual email is not present.