add a print option for all reports. The format is not ideal for printing.
Steve Blanchard
shared this idea
This is completed, however I need to explain a bit…
Under the current reporting in Matrix Standard, the reporting engine used is unable to perform this request with satisfactory results. While the Excel download option is perfectly capable of handling this (as well as allowing you the option to further modify the report), we understand many users want to just print something.
However, we changed our reporting engine with Matrix Premium and can print directly from there by creating a print friendly version that strips away everything except for the report that you want to print..
We are examining our current priorities and are are considering changing the existing reports to use this new engine as well in the future, but I do not have enough concrete information to share with you at this time.
Thank you for this request and we hope to see you in Matrix Premium in the near future to take advantage of this and other exciting new features like Account Retention and Sales Coverage dashboards! If you’d like more information about Matrix Premium, please email sales@matrixformedia.com
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Melanie Brightwell
commented
Ditto. Oftentimes for accounts reassignments, I am asked to print lists of accounts for certain agencies. That is simple enough, however, I cannot print the results. Extremely inconvenient and inhibits workflow.
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Cindy DeLuca
commented
All the nice bars, graphs and charts diminish in value if they are unable to be printed and shared for meeting discussions.
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AdminRyan Moore
(Product Owner, Matrix)
commented
You can find the export on reports icon just below the favorite icon in the upper right corner of reports.
It looks like a downward pointing arrow and when you hover over it, the help text will read "Download the Report"
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Debbie Coffee
commented
how do you export the file Ryan...I don't see that option!
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AdminRyan Moore
(Product Owner, Matrix)
commented
Until we have an acceptable printing solution that offers a good user experience, please keep in mind that you can export reports to Excel and then print from there. Thanks for your feedback.