Improve the training process
Implement the system SAVING progress of training. 5 hours straight is not necessarily realistic for many of us. If I spend 1 hour here and then logon at another location or another pc - to continue and that 1 hour isn't saved. Then I have to repeat training over and over until I dedicate 5 hours straight. This doesn't make sense and isn't up to 2012 tech standards.
We have recently implemented a fast track training process that takes about an hour. It will get you into Matrix and started using the main pieces of the product without providing every last detail about features.
Additional training materials are provided for a more in-depth look and can be accessed from the same training area as before.
Please click Help from within Matrix to get started!