have an faq section
very tedious to have to call or e-mail in the middle of doing something and then wait for a reply on a question or concern
Matrix comes with a complete library of Quick Reference Guides and Training Videos and has been custom designed for the Sales Manager and the Account Executive views.
In order to access these these areas, click Help from the green menu up top. You will be presented with a page with two pictures, each representing the individual role you have in your organization. Choose the role that best suits you and you will have a wealth of videos and guides at your fingertips.
If you do not find these materials to suit your needs, please do not hesitate to let us know your specific concerns and we’ll do our best to prioritize a solution.
Thanks!