Display Names in Admin tool
All display names should either display lastname, first OR firstname, last. They shouldn't display both ways in the same list.
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Fitz
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When manually creating users, Matrix will automatically create a display name of “LastName, FirstName” as long as you supply both. When users are imported from Traffic, Matrix can (in most cases) only map the Display Name which is set by the Traffic system. Therefore, we cannot guarantee a pattern will automatically occur and encourage users to change the display names manually for any users that feel out of place as Display Name is a real field and not simply a combined field of First and Last Name.