More Information in Contact part of the Account Profile
The "Most Contacted" area within the Account Profile on the right should show more contact information if available. Example their home address, etc...
Anonymous
shared this idea
We are most likely not going to take this feedback on. We offer the most common ways to reach out to someone in order to get a quick action done like calling or emailing. Anything else doesn’t feel like a quick need and we recommend navigating to the profile page. If the concern is navigating away from your account profile, then right click on the contact’s name and open in a new tab.
Thanks for the feedback!
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AdminRyan Moore
(Product Owner, Matrix)
commented
Why would a contact's home address be valuable here? We do not even save home address information about a contact in Matrix...I'm not sure most contacts would want you to know their home address! :)
The Most Contacted Pod is meant to give you an easy way to reach somebody quickly which would be via Phone or Email. I can't think of a good reason why an address would be here for quick retrieval?
Let us know your exact scenario so that we can think on this one.
Thanks!